Ginny's Reviews

I had bought several stuff from this place and have always made my payments I even signed up for they were to be taken out of my account monthly but in June Jenny's never made that attempt to take out my payment and then July team and they took it out then asked me if I was going to pay for June and I said I was on all night payments and then they charge me a late fee yeah I don't think so Jennings I'm not paying that late fee y'all don't buy from this company they charge you a late fee even when they refused to take it out for that month I don't know what planet you're on but not on Earth I'd rather go someplace where they acknowledge get my payment also I had almost $3,000 worth of credit with this company they stash in half when I didn't buy from them the next month know what is that now my credit over limit because they dropped it I'm not buying from you ever again I'm paying this company often don't have no plans to ever buy again from t h e m dissatisfied and I don't know about the customer service cuz I've ever talked to t h e m by phone thank you

Please before you sign up with this company read the fine print that states that every time you place an order they are going to pull your credit report. It is a scam by them making you think that they have approved you for a credit limit. That is not at all true. When you call to inquire the customer service staff is most often rude or in one case I was advised to cancel my subscription because they do not care about customers by their own associate. Many of the products are substandard as well.

THIS COMPANY I HAVE NEVER DEALT WITH BUT IT KEEP
SHOWING UP ON MY CRedit REPORT
I DON'T NO WHAT ELSE TO DO BUT GO TO COURT.

I ordered a swing set, they sent what they had. It doesn't match my setup. I have tried to return it but they acting like they sending me a return label it's been almost a month an and this thing still in the box waiting on them.Im very disappointed

This is the worst company you can buy from. I purchased an item from them, the item they sent me was defeated, I returned the full item, they still charged me, and then they put it on my credit report saying i have a balance and my account is past due. I will never use them again nor will i refer them to any one

JUST AN UPDATE: since I am still paying these ppl off, just wanted to add that as of today, they still have not acknowledged or posted my payment for this month (payment due 4/20) and my bank sends payment electronically and payment arrived on the 12th according to my bank. They received last month's payment and posted it correctly, but as of today they claim they haven't gotten it. They only accept faxes or regular mail, not emails with screen shots. Only company I know of that isn't in this century. I opened this account as a way to build my credit back up. At first everything was fine. Then in Nov and Dec of 2020, the payments that I made, the way I had been making them, were not applied to my account. The only reason I gave 2 * is because their customer service ppl are nice. Credit Department is rude,, and even though you Prove by bank statements etc that you did in fact pay, they REFUSE to admit or fix their mistake. They ruined my credit, it's worse now than when i started. The faxes I sent at the beginning of the year? 5 in total. They never got. So they say even though I have confirmation. I paid on my account thru them for Jan and Feb but it takes 5 to 7 days for them to process the payment. I will say it again. DO NOT UNDER ANY CIRCUMSTANCES BUY OR ACCEPT CREDIT FROM THIS COMPANY!

Need a letter from credit department stating account paid, but can get no response. I needed this letter faxed ASAP, but no one seems to know how to answer phone or do their job.

I opened an account with Ginny's. Then I received a catalog from Country door. I ordered from both. I was having issues making payments during the pandemic, and was thinking of they would put a freeze on my account for a few months and it would not affect my credit score! BULL CRAP! IT'S ON MY CREDIT REPORT FOR BOTH COMPANIES! Oh, it gets BETTER! I started recieving other catalogs from seventh avenue, the tender fillet ( by the way, is the same exact company as swiss colony). So I started ordering stuff for my wife. There was no issue at first. Everything was fine. Until they wouldn't let me send gifts to her address anymore. They all froze my account for any products going to her house. I have, let me rephrase that HAD ( oh I'll explain that in a minute as well), I HAD ginny's, country door, seventh avenue, the tender fillet ( also known as swiss colony), for people who do not know this, all affiliates with Ginny's, are all the same company, they just use different catalogs. So then they can send you a bill for each catalog SEPERATELY, which is ironic, when they don't let you use them all, getting to that also... Now, they refused to send any products to her address, where 95% of my items had gone. They gave me the run around every time I called. Even the supervisors. They all told me different things. They eventually said my accounts were red flagged because I had put the wrong information in online when I ordered. Which was NOT the case. They already have your info, and I had ordered several items from all companies already, without an issue. I did tell them there was a problem with the address it was showing that the mailing address was the billing address and it never did that before and I needed help fixing it... Did they help me? Haha NO! They froze my accounts to her address saying there was nothing they could do. They even told me that I could never have anything delivered to that address again. I even asked, what happens if I moved there, and I was told that even if I moved there, they would not send any packages to that address. But how ironic they take my money for all the products that went to that address. To continue. It was Christmas time, and I was ordering my wife some things. I had placed different orders with each catalog, because each catalog sold some things the other catalogs didn't. I also had less credit left with one's than other's. Now... Mind you, they all send you a catalog to order, then tell me this. WHY WOULD THESE PEOPLE I CONSIDER WITH MY PERSONAL OPINION, TO BE MORONS, WHOEVER CAME UP WITH THE RULES, THAT THEY WILL SEND YOU ALL THEIR CATALOGS TO ORDER FROM, EVEN GIVE YOU A CREDIT LINE FOR EACH CATALOG, AND THEN TELL YOU, THEY FREEZE YOUR ACCOUNT FOR ORDERING MORE THAN 3-4 ITEMS IN A WEEK! ARE YOU SERIOUSLY!?! WHAT KIND OF BUSINESS, GIVES YOU CREDIT, MULTIPLE ACCOUNTS THEY OPEN FOR YOU, AND THEN FREEZES ALL OF YOUR ACCOUNTS FOR ORDERING TOO MUCH WHEN YOU ARE PAYING YOUR BILL. I HAVE NEVER HEARD OF A COMPANY WHO DIDNT WANT YOU TO BUY AS MUCH AS POSSIBLE AS LONG AS YOU MADE YOUR PAYMENTS! ALL OF MY PAYMENTS WERE ON TIME! AND THEY FROZE MY ACCOUNTS, AND WHY? BECAUSE AFTER THEY FROZE THE ADDRESS I WAS SENDING EVERYTHING TO PREVIOUSLY, I HAD TO REORDER EVERYTHING SO I COULD RECIEVE IT ALL ON TIME, SO I HAD TO GO TO EACH COMPANY AND REPLACE THE ORDERS. IF THEY HADNT GIVEN ME THE RUN AROUND FOR WEEKS NOT TELLING ME WHY I COULDN'T HAVE THINGS SHIPPED TO THAT ADDRESS, AND EVERY OPERATOR TOLD ME SOMETHING DIFFERENT, THEN I WOULDN'T HAVE HAD TO PLACE MORE THAN 3 ITEMS IN 1 WEEK. So then... I had enough dealing with country door. So I asked them to close my account. I had enough of their other catalogs I didn't want to deal with the people at country door. After I closed country door, about 2 days later I got a call asking if I wanted to reopen my Ginny's account and another account called me while I was on the phone with one company calling me. I NEVER CLOSED ANY OF THE OTHER ACCOUNTS! AND SO YOU KNOW, ALL CALLS ARE RECORDED FOR CUSTOMER SATISFACTION. THEY REOPENED MY OTHER ACCOUNTS, AND THEN TOLD ME ALL MY ACCOUNTS WERE FROZEN FOR PLACING TOO MANY ORDERS. HOW IRONIC, THEY CALL TO ASK YOU TO KEEP YOUR ACCOUNTS OPEN, BUT NOT WHEN YOU CAN'T ORDER ANYTHING. THEY TELL YOU, YOU CANNOT ORDER TOO MANY ITEMS AS A SAFETY FOR YOUR ACCOUNTS, WHICH IS NOT IN THE CONTRACT, ONE OPERATOR TOLD ME IT WAS THEIR POLICY, I TOLD HER THAT IT WAS NEVER WRITTEN IN ANYTHING I AGREED TO, THAT YOUR ACCOUNT WILL BE FROZEN IF YOU ORDER TOO MANY, BECAUSE ACTUALLY, ONE OPERATOR TOLD ME I HAVE TO WAIT ABOUT A WEEK AFTER ORDERING TO PLACE OTHER ORDERS, ANOTHER OPERATOR TOLD ME I HAD TO WAIT A MONTH. SO... WHAT POLICY? ANY LEGAL CONTRACT POLICY HAS TO BE IN WRITING WHERE BOTH PARTIES ARE KNOWN TO IT AND AGREE! SO NOW, ON MY CREDIT REPORT, IT SHOWS MY ACCOUNTS WITH GINNYS, SEVENTH AVENUE, SWISS COLONY, AND COUNTRY DOOR ARE ALL CLOSED BY THE CONSUMER, WHICH IS ME, WHEN I CALLED AND ASKED THEM ABOUT IT, THEY SAID, NONE OF ...

This company has reported false information on my credit report and refuses to remove the information. Their actions have caused my credit rating to decline. This is unfair and should be illegal. Reports inaccurate information on credit reports. Stay far away from them.

I have been ordering from Ginnys for a while now. Never had any problems. The items I order are great. Keep up the good work Ginnys.

I bough meat and cheese gift set, and a tin with 7 Christmas treats. Products were a bit pricey, but high quality and tasty.

On top of everything else in 2020! I've had a charge account since 2014. I've not had a balance since 2018. Tried to use the account to have some gifts shipped. They sent an email with no instructions. I called the customer service they said I had to life the credit freeze on my report. I asked which bureau. No one could tell me. They offered to release the order with payment in full. I asked what's the point of the charge account?
After almost an hour being bounced around they still couldn't tell me what credit bureaus to release the freeze on. "I'm deeply sorry I don't have this information ". WTH?
Canceled the order now things probably won't get to their destination in time for the holiday. Thanks Ginny!
NEVER AGAIN!